https://blog.hoshiyomi-dev.work/tags/discord.py/Recent content in Discord.py on BlogHugoen-usSun, 11 Oct 2026 10:54:05 +0000https://blog.hoshiyomi-dev.work/post/dragonbot-ticket-close-hang/Sat, 10 Oct 2026 18:25:00 +0800https://blog.hoshiyomi-dev.work/post/dragonbot-ticket-close-hang/<h2 id="context">Context</h2> <p><a href="https://github.com/xDDoubleTea/DragonBot">DragonBot</a> is a customer-support ticket bot for a purchasing-agent business on Discord, written with <code>discord.py</code>.</p> <ul> <li>A customer opens a ticket, which is a private channel visible only to the customer and staff.</li> <li>Every status change renames the channel to <code>{type}-{id:04d}-{status}</code>, so staff can see the status from the channel list.</li> <li>Closing a ticket sets the status to <code>CLOSED</code>, exports the conversation with DiscordChatExporter, posts the transcript to an archive channel, and DMs the customer a feedback form.</li> </ul> <h2 id="what-happened">What Happened</h2> <p>After a staff member confirmed closing a ticket, the bot sometimes sat on 「正在生成頻道紀錄以及傳送回饋單給顧客&hellip;」 for up to 10 minutes before the after-close buttons appeared. The owner reported it too.</p>